You never need to worry about your purchase with our hassle-free 30-Day return policy. If you change your mind or aren’t delighted with your purchase, you can return any product purchased directly from Saris within 30 days and we will happily refund the purchase price. Products must be in original packaging, and are subject to the terms outlined below. We only accept returns on orders made directly from Saris.
Returns not accepted after 30 days
If the product was damaged or of unsatisfactory quality upon receipt, contact us to arrange a resolution.
It’s Easy to Return a Product:
Call or email Saris Customer Service.
We will email you instructions for returning your product.
Ship your product within 30 days of purchase, in its original packaging, to the address identified in our email.
Free Shipping on Orders Over $39*
All Saris products ship from our world headquarters in Madison, WI, USA, where the vast majority of our products are made. Most orders ship the next business day via FedEx or USPS. If you have a question about your order, please contact us.
*Large or heavier items, such as the MP1 Nfinity, are subject to a flat rate shipping fee of $100.
There are some heavy and/or expensive items (i.e., items valued over $150) that cannot be shipped to P.O boxes, APO, FPO, and DPO.
Outside of the U.S. or Canada? Do not worry, we have two options to help you complete your purchase.
Consider using a freight forwarder. These businesses can help deliver product to your address outside of the U.S. and Canada.